Welcome to Contact us!  Send your Enquiries!
Got a question about a product? Need someone to help guide you through our website?
Got feedback? We make it easy for you to get in touch with us!
 
                           
FU RONG GEMS: 

Add:Gems Building, No. 69, Xihuan Road,Wuzhou City, GuangXi,China
FU-RONG-GEMS-contact-us

Tel:  0086-0774-5824577

WeChat & WhatsApp: 0086-18078072067
(Wechat ID: QQ20077)

(WeChat is preferred, as sometimes there's network problem with WhatsApp in China)

Website: www.frgems.com    
           
            www.frgems.wordpress.com
 
Working Time:
Fu Rong Gems' office is situated in the China,we answer phones 9:00 - 17:00 (GMT +8:00) Beijing,China,Monday - Saturday 9:00 - 17:00 (GMT +8:00).   

China Time


Attention:
To send us the Enquiry/Email, we recommend you to use your Email (Server: Gmail,Hotmail,Yahoo,AOL, etc.) to send us information.(Rather than to fill in the Enquiry Form below ---as sometimes your message will be forwarded to our ‘Spam’ Box) .Thanks for your attention.

Please take a few minutes to fill the form with the below details in the Message section:

– Name or Company name:

– Stone type (Material):

– Size / Shape (Dimensions)/Color:

– Quality:

– Quantity (Pieces or Carats):

The more information, the faster our replies with more details would be. Expect a reply within 2 hours.

Contact Us to Get a Free Quote


                     Frequently Asked Questions:                                                 

Orders

 Shipping Costs and Options

1.How do I place an order?  

2.What is normal production time of order? 

3.What payment methods do you accept? 

4.How do I check the status of my order? 

5.Top reasons for order delays?

6.Are the samples free of charges?

1.What are your shipping costs?  

2.What are the shipping costs for
   international orders?   

3.What are your shipping Rules?

 

 

 

 General Questions

Product Information

1.How do I contact customer support?  

2.Do you have a catalog? 

3.Can I get the Free Sample Before Order? 

4.Why Choose Fu Rong Gems?

1.What is Cubic Zirconia?

2.What is Synthetic Stones?

3.What are CZ's and simulated diamonds?

4.How Loose CZ's Quality is Determined?

5.Real vs Lab Created Gemstones? 

6.What are the Normal Colors and

   Special Colors of CZ Stones?

7.What's Cubic Zirconia Hand Cut?

8.What's Cubic Zirconia Machine Cut?

9.What's your catalogue of Lab Created Gems 

   (Synthetic Gems )?

10.What're the Glass Gems?
 
Questions are not mentioned above, please contact us Via Email at anytime you like:
 

Wuzhou Jewelry Building